Cancel Items or Orders
You can cancel items or orders by visiting the Your Orders section in Your Account under following conditions.

Your Orders

1> If your order is physical product and hasn’t shipped:
Go to Your Orders – Click Cancel Items.
If you plan to cancel multiple items, select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
Click Cancel checked items when finished.
After submitting the cancellation request, we’ll send you a confirmation message along with the refund details to the e-mail address on your account.

You can also confirm that the order was cancelled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully cancelled.

If your order is shipped directly from seller, then consider contacting the seller to cancel the order. For more information on how to contact the seller, go to Contact Third-Party Sellers.

2> If your order has shipped or delivered then product will not be cancelled.

3> If your order is Service or downloadable product then once successfully sold cannot be cancelled.